ITSBI 2012

SEMINAR DATES:
March 25 – April 01, 2012

PRIMARY SEMINAR: PRINCIPLES OF BUSINESS KNOWLEDGE AND MANAGEMENT
DAY ONE. New Methods of Profound Learning
Integration of knowledge
Development of quantitative and qualitative factors
Systems thinking
Exploring different businesses (teams)
What is an entrepreneur, property, labor, profit, investment

DAY TWO. Developing a New or Existing Business
How to create jobs
The aim of the business
Customer focus, innovation of products/services
Critical processes of the business

DAY THREE. Making a Business Profitable
How to increase value to customers
Forms of waste to be avoided or reduced
Cash flow analysis
Assets and liabilities
Understanding variation in data

DAY FOUR. Developing a Business (planning)
The elements of the plan
Marketing the business
Controlling cash, credit and debt
Questions for interview of managers

DAY FIVE. Working With Local Businesses
Interviews of managers
Report and recommendations to seminar members
Developing personnel
Knowing one's strengths and skills

ADVANCED SEMINAR: METHODS, TOOLS AND TECHNIQUES OF MANAGEMENT

DAY ONE. Systems and Processes in Business
                   Managing means versus ends
Optimization of components
Customers, suppliers and internal processes
Understanding and analysis of feedback

DAY TWO. What to Measure in a Business
How to measure in a business
Quantitative and qualitative data
Changes or improvement
Understanding random variation
Plan, Do, Study, Act for improvement

DAY THREE. Using Control Charts for Improvement
Common causes, special causes of variation  
Attributes data with business examples
Variables data with business examples
Pareto diagrams, pie charts, gannt chart, flow diagrams
Demonstration of business software (Chartrunner)

DAY FOUR. Using Real Time Business Data (farm, hotel, bank)
Finding inefficiencies and sources of economic loss
Developing business surveys
Problem of tampering, causing loss

DAY FIVE. New Competencies for Leadership of a System
Systems, knowledge, variation, human motivation
Presentation of business projects
Presentation from ITSBI alumni